Select language

Information center

Specification

POWER INPUT

 

Rate Supply Voltage

GT1 - 230VAC Single Phase (+/-10%) or GT3 - 400VAC Three Phase (+/-10%)

Standby Power Consumption

0.5w – Standby mode

4.9w – Initiated mode

Supply Frequency

50Hz +/-1 (supports 45-65Hz)

POWER OUTPUT

 

Rated Power

GT1 - Up to 7.4kW Single Phase or GT3 up to 22kW Three Phase

Charging Current

32A max

PROTECTION

 

Earth Leakage Protection

Integral 30mA Type A RCD (IEC 62752) + 6mA DC protection (IEC 62955)

Earthing Arrangement

(PEN Fault Protection)

TN: - Can be connected to a PME Supply – Compliant to BS7671:2018 Amendment-1 722.411.4.1 (iv) for GT1 or (iii) for GT3. TT: - Resistance <200Ω BS7671:2018

Cable Detection Management

CP Fault Diagnosis

USER INTERFACE

 

APP

MONTA FW >V2.0.1

User Authentication

RFID Reader (IEC 15693 and 14443A/B) Supplied with 2 key cards

Status Indication

RGB LED Indicator (red, green, blue) on the EVO Logo

Network Interface

2.4G WiFi

Charging Mode

Mode 3 fully compliant

MECHANICAL

 

Tethered Gun

IEC 62196 Type 2

Ingress Protection

IP65

Cable length for tethered units

5 meters

Operating Temperature

-25°C to +50°C

Humidity

Up to 95% non-condensing

Vandal resistance

IK8

Unit Weight

1.4Kg or 4kg including tethered gun

Supply Cable entry

1 x 25mm

Enclosure Dimensions

300mm (H) x 155mm (W) x 85mm (D)

Equipment Protection Class

Class II

CERTIFICATION AND WARRANTY

 

Communication

OCPP 1.6J

Compliance

CE Marked Wiring: BS7671: 2018, LVD 2014/35/EU, EMC 2014/30/EU IEC 61851-1

IEC 62955:2018 RDC-DD

Warranty

3-year product warranty

 
Installation Guide 

EVOEV Charge Point
Model: - GT1 / GT3

 

IMPORTANT SAFETY INFORMATION
Please observe the following warning contraventions used in this manual:

DANGER Indicates information to an imminent electrical safety hazard which if not avoided may result in death or serious injury.

WARNING Indicates information to a potential safety hazard which if not avoided may result in personal injury or damage to the equipment.

OBSERVE Indicates important information that should be followed to help with usage or installation

Always take the time to identify hazards and potential hazards before starting your EV charge point installation.


ON RECEIVING YOUR EVO EV CHARGE POINT

OBSERVE On receiving your EV Charge point, make sure the supplied package has no significant damage. If so, report the damage to your supplier.

 

After opening the box check to make sure all supplied accessories are present: 

  • 1 x EVO EV Charging Station
  • 1 x Mounting bracket
  • 4 x Mounting screws
  • 4 x Wall plugs

Tools Required for Installation

  • Measuring tape
  • Spirit level
  • Power drill
  • Masonry drill bit (if wall mounted)
  • Electricians hand tools
  • EVSE test equipment

 

INSTALLATION PREPARATION

WARNING RISK OF SHOCK & DAMAGE: - A qualified and competent electrician must be used to install and maintain this equipment with the relevant knowledge of the national and local wiring standards and regulations.

 

INSTALLATION PLANNING

When planning your installation make sure the work site has been evaluated and surveyed to gain a clear understanding of the site conditions, power supply requirements and cabling routes.

The EVO EV range of electric vehicle charge points are designed for installation in indoor or outdoor conditions. A suitable installation site should be chosen in an area free of debris and to avoid the effects of the weather: - direct sunlight, direct rainfall, icing and hailstones. Do not install near heat emitting equipment such as a boiler or water heater.
Make sure there is adequate clearance around the charge point for winding and unwinding the cable on tethered units.

 

INSTALLATION

Unpack the charging station, placing the device on a solid surface with a protective covering to avoid the potential of dropping, scratching, or chipping the charge point. Make sure all supplied parts are present.

The charge point enclosure is supplied with one 25mm cable entry hole for the power supply cable located on the underside of the
device.

 

CHARGE POINT OVERVIEW

 

SUPPLY WIRING

With the device securely mounted to the wall, insert the supply cable through the cable gland, when tightening, do not over-tighten the gland and distort the seal.

Strip back the cable allowing enough cable to reach the terminal blocks. Strip back the coloured cores LIVE L1-BrownNEUTRAL-Blue - EARTH-Yellow/Green for single phase GT1 EV charge points and LIVE L1-BrownLIVE L2-Black LIVE L3-GreyNEUTRAL-Blue - EARTH-Yellow/Green for three phase GT3 EV charge points to approximately 10mm. It is recommended to use a terminal ring crimp on the supply cable. Tighten the terminal screws to 1.5Nm and check the connections are secure.

Use a 6mm insulated crimp terminal connectors when terminating the supply cable.
 

WALL MOUNTING

On offering the wall mounted bracket to the wall, use a spirit level to make sure the holes are horizontally and vertically aligned.
Once the holes are marked, remove the template, and recheck the hole location marks are level with a spirit level.

Do not drill the wall with the charge point in position. Use a masonry drill bit to drill the wall and insert the supplied wall-plugs.

Remove the screws from the lid junction box on the rear of the charge point, being careful not to strain the cables. Using the supplied screws, mount the back box bracket to the wall. Do not over tighten the screws. Again, check the device is straight using a spirit level. Test the base is secure to the wall by doing an appropriate pull test.

 

POWER UP

Switch on the supply circuit breaker.
During boot-up the charging station will go through a self-diagnostics sequence and have a flashing red, green & blue LED. Once the device has completed, its boot-up the device will have a slow flashing blue LED to show its ready for charging.


TESTING & COMMISSIONING

WARNING RISK OF SHOCK & DAMAGE: - All testing and commissioning must be carried out
by a qualified and competent electrician.

For testing and commissioning of the EVO EV Electric Vehicle Charge Point the qualified installer must comply with the latest code of practice for Electric vehicle Charging Equipment (EVSE). A calibrated EVSE tester must be used along with protective equipment and electrical safety kits. On tethered units make sure the cable is unwound from the charge point when carrying out RCD testing.


LED VISUAL INTERFACE FUNCTIONS

The EVO EV Charge point has one tri-colour LED (RGB – Red, Green & Blue) The status condition of the charge point can be identified using the chart below: -

Indication Status Condition

Red, Green & Blue Flashing
x-x-x
1 flash - 1 second interval

Device boot-up

Blue Flashing
x-----x-----x
1 Flash - 5 second interval

In standby (device ready)

Blue Solid
x
No flash

The EV is plugged into charge point but not charging

Green Flashing
x-x-x
1 Flash - 1 second interval

Charging

Green Solid
x
no flash

Fully Charged

Red Solid
x
no flash

In-Fault (refer to the below chart to identify the fault)

 

CHARGING THE VEHICLE

Verify the charging station is in standby mode by witnessing a flashing blue LED as per the table above (1 flash every 5 seconds) On tethered units unwind the cable fully and plug into the vehicle.
The charge point will show a solid blue LED (not flashing) to show the vehicle is connected to the EV charge point.

Power will be delivered from the EV charge point in accordance to the vehicles demand. If the vehicle is set to a timer the EV charge point will continue to show a solid blue LED until the vehicle is receiving charge. If the vehicle is set to charge the vehicle will start charging automatically. During charging, the EV charge point will show a green flashing LED as per the table (1 flash every 1 second) When the vehicle is fully charged, the flashing green LED will go into solid green indication for 30 minutes. After 30 minutes of full charge the EV charge point will go into a flashing blue LED as per the table above (1 flash every 5 seconds). The charge status can be confirmed by the vehicle. Disconnect the charge point when ready.


TROUBLESHOOTING

OBSERVE    FAULT RESET - To meet IEC standards, the device cannot automatically reset upon an earth leakage fault condition. If a fault does occur the device is reset by manually carrying out a power cycle to clear the fault by removing the charging gun from the vehicle.

WARNING         RISK OF SHOCK & DAMAGE: - If the fault persists contact your installer or the EVO EV customer help line. DO NOT attempt to fix or repair this charging station.

The first step in clearing a fault on the charging station is to carry out a power cycle as mentioned above. If the fault does not clear, then switch off and switch back on the main supply circuit breaker. Again, if this does not clear the fault leave the charge point contact your installer.

 

IN-FAULT STATUS WITH LED VISUAL INTERFACE


The EVO EV LED indicator in the front of the charge point helps identify the fault condition that is present: -
The red light goes off for 2 seconds, then flashes a number of times. The number of times it lights up represents different fault codes.

Number of
Times red
LED
flashes
Cause of malfunction
1 Main circuit residual current sensor self-test failed.
PE line residual current
2 sensor self-test failed.
3 When initiating charging, it was found that the charging
gun was not connected.
4 During the charging process, it was found that the
charging gun was not connected.
5 Detected excessive residual current in the main circuit.
6 Detected excessive residual current on the PE line.
7 The motherboard temperature is too high.
8 The relay temperature is too high.
9 Input overvoltage.
10 Input undervoltage.
11 Slight overcurrent during charging.
12 Charging strong overcurrent.
13 Charging short circuit.
14 CP voltage abnormality.
15 The charging current is too low for a long time.
16 Power inlet PE line not connected.

DISPOSAL

European directive 2002/96/EC on waste disposal of electrical and electronic equipment (WEEE).
Electrical and electronic equipment waste should be disposed of in accordance with European Directive 2002/96 and what is implemented in national law. Used electrical and electronic devices must be collected separately to other forms of waste and recycled. Used equipment can be returned to your dealer, collected by an authorised disposal provider, or taken to your local household recycling centre.

 

CONNECTING YOUR MOBILE PHONE TO THE EVOEV CHARGE POINT

The EVOGT1 network connection is set to a factory default setting and needs to be changed to share the same WIFI name (SSID) and password as your home router.

Please follow the commissioning steps below. This procedure can be done on any device connected to your WIFI. 

Depending on what brand of router you have, the IP address is usually either 192.168.0.1 or 192.168.0.101 or 192.168.1.254. (If these do not work go to your web browser and search for the routers brand and its default IP address). 

Type this IP address into the task bar on your web browser and your router should appear.  (e.g. the below guidance shows setup using a Sky router although the tasks follow the same path for all routers)
 

Both the WIFI network name and Password from your router needs to be changed to match the EVOEV-GT1 charger. 
Take note of your original router settings.

Here we will change the Wifi Network name and the Wifi password.  By selecting to do this you will be prompted to log in as the account administrator.

The username is typically admin and the password is typically your original WIFI password.

 

Change the SSID to BTB-STCGZZ and press apply.
 





 

 

Change the WIFI password to e9r6ydvgNH7EfU and press apply. 






 



When the router has been setup the EVO_AP_GT1 should show in your WIFI

Change the WIFI settings back to the original settings as follows: - Click on the EVO_AP_GT1 so it shows Connected without internet.  To connect type in Password: BTB-STCGZZ

Go to your web browser and type in http://evcharger.net (or 10.10.10.1) 

Sign in using the username: admin and password: 0102030405060708


 

 

Change the charger username and password to match your original router settings.
 






 

Once the WIFI SSID and password have been changed click ‘Change Params’ and when prompted click ‘OK’

Reboot the charger either using the Reboot button or turning the power supply to the charger off and on. 

When this has been completed go back into your router settings and set your WIFI SSID and password to the original settings.


POWERED BY MONTA INTEGRATION GUIDE

Your EVO EV Charge point has been factory configured to use Powered by Monta.
If you need further help beyond what is shown below you can find all setup and user guides on the Monta help-center here.

Download Monta Charge from either
Google Play or Apple App Store

When Monta Charge is open click on
‘Create new account’

Enter your country
 

Add your email address and create a password.  
Click the tick boxes as desired and continue.

You will receive a request for verification email from Monta. Click on ‘Verify email’.  

On the App select
‘Add my home charge point’

Select ‘Add my charge point’.  
 

In ‘Choose brand’ scroll to EVOEV and select your model.  
GT1 for single phase and GT3 for three phase

Select ‘Type 2’ as above. 
 

Give your charge point a name of your choice and enter your postcode, from here you can select your address from the list.

Select OCCP
 

Enter the charge point serial number located on the product label. S/N GT1-****** and select continue

Scroll down the page
 

Select 'Yes, pair charge point'.

Your charge point will initiate
connection to Monta Charge

Once completed close
integrations flow.  

Select ‘Allow notifications’
 

Your charge point is now fully
integrated to Monta charge

 

RFID CHARGE KEY SETUP

Two RFID keys are supplied with your EVO EV Charge point. By using Monta charge you also have the option of using your own RFID keys from another application such as your gym membership card or work place access card, this will reduce the need to carry more keys than you need to.

You can find a complete guide to pair and manage your charge keys here.
To setup the EVO EV charge key, follow the below guide. This can only be done when there is no vehicle being charged.

Open the Monta App and select
‘Me’ tab on the bottom right.

On ‘Charge keys (RFID)’ select the  icon

Select ‘Pair through charge point’
 

Pick your charge
point from the list



 

Scan your RFID key on the RFID symbol on the front of your EVO EV charge point.  The charge point will flash red which confirms the RFID key has been identified.

Give the RFID key a name of your
choice and select ‘Pair charge key’


 

Enter your 4-digit passcode.
Your charge key was added.




 

When using your RFID key on charging a vehicle, the charge point will flash red and then blue to acknowledge an initiation using the RFID card, after several seconds the charge point will flash green as per its charging status.

 

 

POWER BY MONTA USAGE GUIDES

All Monta setup and usage guides can be found in their help-center. You can view the Monta home charging page here.
Here are some suggestions to help you get started:

MONTA App Installation and help center
Warranty

EVO EV WARRANTY TERMS
Last updated March 2024

We at EVO EV believe that a manufacturer’s warranty is your assurance of quality and reliability EVO EV Ltd warrants to the original purchaser of its products that products will be free from defects in materials and workmanship under normal and proper use for the period of 36 months from date of purchase.
Within this warranty period EVO EV will at its own discretion, either repair or replace the Goods free of charge.

Products presented for repair may be replaced by refurbished products of the same type, rather than being repaired. Refurbished parts may be used to repair the Product. If EVO EV are unable to repair or replace the product, it will refund the depreciated purchase price of the product. Repair or replacement of the Product or its defective part’ does not include removal or installation work, costs or expenses which include but are not limited to labour costs or expenses. Replacement of the Product or a part does not extend or restart the Warranty period.

If your Goods develop a fault you should firstly check the trouble shooting section of the operating manual and follow the trouble-shooting remediation process. If this fails, you must report the warranty claim to EVO EV Ltd immediately and within the warranty period. You should cease to use the product at this time.

Before returning any defective product, you must notify EVO EV by email or telephone at hello@evoev.com You will need to provide EVO EV proof of purchase containing the original purchase date. On agreement by EVO EV that the product can be returned EVO EV will issue instructions on how to return the product. EVO EV will only refund shipping costs by Royal Mail 2 nd Class shipping.

The warranty only concerns products that are applied according to their ‘intended use’ or ‘normal use’ and do not apply if the malfunction is a consequence of but not limited to:

  • Normal wear and tear or deterioration
  • Damage incurred from Transportation and/or shipping improper storage
  • Accidental damage, theft or vandalism
  • Installation by an electrician who is not qualified applicable by law or regulation (C&G 3919)
  • Not installed to the installation manual included in the packaging or online at www.evoev.com
  • Supply electricity not being to the rated specifications
  • Act of god to include but not limited to floods, lightning strikes, storms, earthquakes, fires, power surges.
  • Alterations, modifications or has repaired by someone who was not appointed by EVO EV Ltd.
  • Parts associated with your existing electrical installation
  • Exceeds Operating temperature and humidity
  • If the Goods has been used by a commercial business or for a commercial purpose

If a warranty claim is invalid such as no fault can be found for which EVO EV is responsible or dishonest in nature, EVO EV has the right to charge the customer for fees associated with evaluating the product’s cause of the defect and retain the product until such fees are paid in full. EVO EV shall not be liable for any loss of profit, or any special, indirect or consequential loss, or any costs, damages, charges, fees or expenses except for liability that EVO EV is not allowed to exclude by law. The maximum liability under this warranty is limited to the purchase price of the product as per the terms and conditions.

You have a duty of care for the product while it is in your possession. If you damage products, then subsequently return the products, you may be liable to pay to repair the product to its original condition. In these circumstances, where a repair is not economically viable, no refund will be made.

 
Privacy Policy

Privacy & Cookie Policy

Last Reviewed: March 2024

 

The short version:

  • We respect your personal data.
  • We store your personal data securely.
  • We will never sell your personal data.
  • We will tell you what personal data we have stored from you when asked.
  • We will delete your personal data when you ask us to
  • We use cookies to track website visitor behaviour
  • We do not store or collect your payment card details. That information is provided directly to Our third-party payment processors
  • We may contact you about our products or services we think are relevant to you or you may be interested in. We will stop contacting you if asked

 

The full version

1. Background

EVO EV Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.evoev.com Our Site and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested upon visiting www.evoev.com (Website) (collectively ‘EVO EV’, ‘we’, ‘our’, ‘or’, ‘us’)

 

2. Information About Us

Our Site is owned and operated by EVO EV a Limited Company registered in England under company number 12198409, whose registered and trading address is 34a High Street, Scotter, Gainsborough, Lincolnshire, DN21 3TW., You may contact us on hello@evoev.com

 

3. Introduction

This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.

This notice applies to personal data collected through our website, mobile application (the “App”) and through our online retail platform and social media platforms, including Facebook, Instagram, Twitter and LinkedIn.

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

 

Personal data we process

 

4. How we obtain personal data

The information we process about you includes information:

  • you have directly provided to us
  • that we gather from third party databases and service providers
  • as a result of monitoring how you use our website, App or our services

 

5. Types of personal data we collect directly

When you use our website, our App, our services or you buy from us, for example, when you create an account on our website and App, we ask you to provide personal data. This can be categorised into the following groups:

  • personal identifiers, such as your first and last names, your title and your date of birth
  • contact information, such as your email address, your telephone number and your postal addresses for billing, delivery and communication
  • account information, including your username and password
  • records of communication between us including messages sent through our website, email messages and telephone conversations
  • marketing preferences that tell us what types of marketing you would like to receive
  • payment information, such as a debit or credit card number and expiry date and bank account details

 

6. Types of personal data we collect from third parties

We confirm some of the information you provide to us directly and some from using data from other sources. We also add to the information we hold about you, sometimes to remove the need for you to provide it to us and sometimes in order to be able to assess the quality of the services you offer.

The additional information we collect can be categorised as follows:

  • information that confirms your identity
  • business information, including your business trading name and address, your company number (if incorporated), and your VAT number (if registered)
  • information that confirms your contact information
  • Other companies we work with who help us provide you with products and services may provide us with information about you
  • Installers and service engineers who will provide us information on installation and servicing/maintenance of your products and services

 

7. Types of personal data we collect from your use of our services

By using our website, download our App and use our services or products, we process:

  • your username and password and other information used to access our website, App and our services
  • information you contribute to our community, including reviews
  • your replies to polls, surveys and competitions we run.
  • technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version, your device’s operating system, internet service provider, mobile network.
  • delivery information including address, email address and telephone number.
  • installation and service/maintenance history.
  • record details of your vehicle including year, make and model.
  • we may keep records of which energy supplier provides energy to your property.
  • usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages. We may also monitor and record telephone calls with our customer support team for quality control purposes.
  • transaction information that includes the details of the products services you have bought from us and payments made to us for those services
  • your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.

 

8. Our use of aggregated information

We may aggregate anonymous information such as statistical or demographic data for any purpose. Anonymous information is that which does not identify you as an individual. Aggregated information may be derived from your personal data but is not considered as such in law because it does not reveal your identity.

 

9. Special personal data

We do not collect any special personal data about you. Special personal data is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

 

10. If you do not provide personal data we need

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.

 

The bases on which we process information about you

The law requires us to determine under which of four defined bases we process different categories of your personal data, and to notify you of the basis for each category.

  • Contractual obligation
  • Consent
  • Legitimate interests
  • Legal obligation

If a basis on which we process your personal data is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

 

11. Information we process because we have a contractual obligation with you

When you create an account on our website, download our App, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal data.

We may use it in order to:

  • verify your identity for security purposes when you use our services
  • sell products to you
  • provide you with our services
  • provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

 

12. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal data.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us hello@evoev.com. However, if you do so, you may not be able to use our website or our services further.

 

13. Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

  • improving our services
  • record-keeping for the proper and necessary administration of our business
  • responding to unsolicited communication from you to which we believe you would expect a response
  • preventing fraudulent use of our services
  • exercising our legal rights, including to detect and prevent fraud and to protect our intellectual property
  • insuring against or obtaining professional advice that is required to manage business risk
  • protecting your interests where we believe we have a duty to do so

 

14. Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal data.

 

 

How and when we process your personal data

15. Providing your personal information to others

We share your personal information with the following parties:

  • Companies and suppliers that help us provide our App, products and services
  • Companies that provide our IT services and companies to whom we licence technology for example, data management and hosting services
  • To provide you with direct marketing
  • Our payment services provider
  • Our bank
  • Our insurers and brokers
  • Installers and service engineers who may be subcontractors to provide you with installation and maintenance services to enable you to use our products and services.
  • Delivery companies who deliver the products that you have ordered from us
  • Legal and professional advisors and external auditors
  • If we sell, transfer or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in the Privacy Policy.
  • In limited circumstances we may be legally required to share certain personal data, which may include yours, if we are involved legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

16. Payment information

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. Our employees and contractors never have access to it.

 

17. Information obtained from third parties

Although we do not disclose your personal data to any third party (except set out in this notice) We sometimes receive data that is indirectly made up from your personal data from third parties whose services we use.

 

18. Social media features

The EVO EV website includes social media features, such as the Facebook ‘like’ button and widgets such as the ‘share this’ button or interactive mini-programs that run on our site. The company providing them may collect your IP address, which page you are visiting on our site, and place cookies when you are connected into their services. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

 

19. Direct Marketing

We use your personal information to let you know about our products and services that we believe will be of interest to you.

We may send direct marketing communications sent by post, email, telephone, SMS and MMS, through social media (such as Whatsapp, Instagram, Twitter, and Facebook), messages including push notifications to your mobile devices, and via other electronic means such as when you visit our websites or use our app.

To ensure you have control over how we mange marketing with you and protect your privacy rights:

  • We will only send direct marketing to your email if you have provided consent
  • We will only send communications we believe are of interest and of relevance to you
  • We will limit direct marketing to you to a reasonable and proportionate level
  • You can ask us to stop sending you email marketing at any time by clicking on the unsubscribe link in the emails or contacting us at hello@evoev.com
  • You can change your cookie settings which may be used to deliver online advertising.

Use of information we collect through automated systems

 

20. Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. They are used to provide you with a personalised experience while you browse a website, for example, allowing your preferences to be remembered.

They can also provide core functionality such as security, network management, and accessibility; record how you interact with the website so that the owner can understand how to improve the experience of other visitors; and serve you advertisements that are relevant to your browsing history.

We use both “persistent” cookies and “session” cookies on our website: persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. Session cookies will be deleted from your computer when you close your browser.

The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of a website.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

We use two broad categories of cookies: First party cookies, provided directly from us to your computer. Third party cookies, provided by a third party on our behalf. We use third party cookies to help us analyse our website and App and their use.

We use the following types of cookies:

  • Strictly necessary cookies: These are first party cookies that must be present for the website to perform its basic functions. These are essential to be able to sign in, remember what page the user is on or what items are in the shopping cart.
  • Functionality cookies: These can be first party or third-party cookies that record information about certain selections or preferences you have made and allow us to tailor our website to you. For example, if you set your location, we use cookies to save your location preference.
  • Analytical/performance cookies: These are first party cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Targeting or advertising cookies: These are third party cookies that record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which We have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

 

21. Rejecting cookies

You can block cookies by activating the setting on your browser or device that allows you to refuse the setting for all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of this Website, or may find that some features do not operate properly. Please remember if you turn off cookies in your browser then the settings would apply to all other websites as well, and not just this one.
To find out more information about cookies, including information about how to manage and delete cookies, please visit http://www.allaboutCookies.org/ or https://ico.org.uk/for-the-public/online/Cookies/ if you are located in the European Union.

 

22. Other tracking technologies and how we use them

Cookies are not the only way to recognise or track visitors to a website. Some of our Web pages and e-mail updates may contain electronic images called Web beacons (also known as single-pixel GIFs, clear GIFs or action tags).

These allow us to count visitors who have viewed our pages. In marketing e-mails and newsletters, they allow us to count how many subscribers have read them. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalised content. They also indicate whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns.

They are not used to access personally identifiable information without your consent.

 

Other matters

23. Your rights

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data.
We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

 

24. Privacy of Children

This Site is not intended for, or targeted towards any person under the age of eighteen. We do not sell products or provide services for purchase by anyone under the age of eighteen. We do not knowingly collect or request personally identifiable information from any person under the age of eighteen, if this event does occur, we will delete that information.

 

25. Security

We are committed to protecting the security of your personal information, applying strict measures to protect the confidentiality, integrity, and availability of your personal data when transferring, storing or processing your personal data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorised access, use, or disclosure. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.

 

26. Data may be processed outside the UK

The personal data that we collect from you may be transferred to, and stored outside the UK or the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our third-party service providers or contractors. Where EVO EV transfers personal data outside the EEA, we will take steps to ensure your personal data is treated just as safely and securely as it would be within the UK.

 

27. Control over your own information

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes.

At any time, you may contact us to request that we provide you with the personal data we hold about you.

At any time, you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. To obtain a copy of any information that is not provided on our website you should contact us to make that request.

When we receive any request to access, edit or delete personal data we first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Please be aware that we are not obliged by law to provide you with all personal data we hold about you, and that if we do provide you with information, the law allows us to charge for such provision if doing so incurs costs for us. After receiving your request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

If you wish us to remove personally identifiable information from our website, you should contact us to make your request. This may limit the service we can provide to you.

We remind you that we are not obliged by law to delete your personal data or to stop processing it simply because you do not consent to us doing so. While having your consent is an important consideration as to whether to process it, if there is another legitimate basis on which we may process it, we may do so on that basis.

 

28. Complaining

If you are not happy with our privacy policy, or if you have a query or concern over the use of your personal information, then you should tell us. When we receive a complaint, we record the information you have given to us on the basis of consent. We use that information to resolve your complaint or concern.

If you are in any way dissatisfied about how we process your personal data, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

 

29. Data Retention period

We will retain your personal data for the length of time reasonably needed to fulfil the purposes
outlined in this privacy policy.

  • to provide you, our customer with products and services you have requested
  • as long as necessary to resolve disputes and/or enforce our rights and agreements.

We will retain your information for as long as your account is active and thereafter for six years for data where we are required to do so in accordance with legal, regulatory, tax, accounting requirements compliance with the law. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner.

Aggregated information may be stored indefinitely.

 

30. Compliance with law

Our privacy policy complies with the law in the United Kingdom, specifically with the Data Protection Act 2018 (the ‘Act’) accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the Privacy and Electronic Communications Regulations (‘PECR’).

 

31. Review of this privacy & cookie policy

We may update this privacy & cookie policy from time to time in order to reflect, for example, changes for operational, legal or regulatory reasons. Please therefore re-visit this Privacy & Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Terms and Conditions

Terms of Sale

Last reviewed March 2024


Background

These Terms of Sale, together with any and all other documents referred to herein, set out the terms under which Goods are sold by Us to consumers through this website, www.evoev.com (“Our Site”). Please read these Terms of Sale carefully and ensure that you understand them before ordering any Goods from Our Site. You will be required to read and accept these Terms of Sale when ordering Goods. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Goods through Our Site.These Terms of Sale, as well as any and all Contracts are in the English language only.


1. Definitions and Interpretation


In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

“Contract”

means a contract for the purchase and sale of Goods;

“Goods”

means the goods sold by Us through Our Site;

“Order”

means your order for Goods;

“Order Confirmation”

means our acceptance and confirmation of your Order;

“Order Number”

means the reference number for your Order; and

“We/Us/Our”

means EVO EV Ltd, a company registered in England under registered company number 12198409, whose registered, and trading address is 34a High Street, Scotter, Gainsborough, Lincolnshire, DN21 3TW.

 

2. Information about us

2.1

Our Site is owned and operated by EVO EV a Limited Company registered in England under company number 12198409, whose registered and trading address is 34a High Street, Scotter, Gainsborough, Lincolnshire, DN21 3TW., You may contact us on hello@evoev.com. Our VAT number is 371480595.


3. Access to and Use of Our Site

3.1

Access to Our Site is free of charge.

3.2

It is your responsibility to make any and all arrangements necessary in order to access Our Site.

3.3

Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

3.4

Use of Our Site is subject to our Website Terms of Use www.evoev.com. Please ensure that you have read them carefully and that you understand them.

 

4. Intellectual Property Rights

All text, graphics, photographs and images, trademarks, logos, sounds and software of the content present on Our Site is owned by Us or licensed to Us. Such content is protected copyright, trademark or other intellectual property laws. Except as expressly provided in these Terms & Conditions, no contents of our Site may be copied, reproduced, distributed, transmitted for any commercial use without written consent.

You may print, download, and store material from Our Site for personal use only where copyright, trademark or other intellectual property marks remain therein.
 

4. Age Restrictions

4.1

None of the Goods on Our Site may be purchased by anyone under 18 years of age.


5. Business Customers

5.1

These Terms of Sale do not apply to customers purchasing Goods in the course of business. If you are a business customer, please consult EVO EV Ltd directly to receive a copy of our Business Terms and Conditions.


6. International Customers

6.1

If you order Goods for delivery outside the UK you will be responsible for payment of any additional charges such as import duties and taxes levied by the Goods specified destination.

6.2

If you are buying Our Goods for use outside of the UK it is your responsibility to make sure Our Goods comply with the laws and regulations of the country for which the Goods are destined.


7. Goods, Pricing and Availability

7.1

We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods available from Us correspond to the actual Goods. Please note, however, the following:

 

7.1.1

Images of Goods are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold due to differences in computer displays and lighting conditions.

7.2

Please note that sub-Clause 7.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not to different Goods altogether. Please refer to Clause 11 if you receive incorrect Goods (i.e., Goods that are not as described).

7.4

We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary. Changes in price will not affect any order that you have already placed (please note sub-Clause 7.10 regarding VAT, however).

7.5

All prices are checked by Us before We accept your Order. In the unlikely event that We have shown incorrect pricing information, We will contact you via email or telephone to inform you of the mistake.

If the correct price is lower than that shown when you made your Order, we will simply charge you the lower amount and continue processing your Order. If the correct price is higher, We will give you the option to purchase the Goods at the correct price or to cancel your Order (or the affected part of it). We will not proceed with processing your Order in this case until you respond. If We do not receive a response from you within 7 days, We will treat your Order as cancelled and notify you of this via email.

7.6

In the event that the price of Goods you have ordered changes between your Order being placed and Us processing that Order and taking payment, you will be charged the price shown on Our Site at the time of placing your Order.

7.7

All prices on Our Site include VAT. If the VAT rate changes between your Order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.

7.8

Delivery charges are not included in the price of Goods displayed on Our Site. For more information on delivery charges, please refer to the Delivery options and related charges that are presented to you as part of the order process.


8. Orders – How Contracts are Formed

8.1

Our Site will guide you through the ordering process. Before submitting your Order you will be given the opportunity to review your Order and amend it. Please ensure that you have checked your Order carefully before submitting it.

8.2

If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your Order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of Our request, We will cancel your Order and treat the Contract as being at an end. If We incur any costs as a result of your incorrect or incomplete information, We may pass those costs on to you.

8.3

No part of Our Site constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your Order does not mean that we have accepted it. Our acceptance is indicated by Us sending you an Order Confirmation by email. Only once We have sent you an Order Confirmation will there be a legally binding Contract between Us and you.

8.4

Order Confirmations shall contain the following information:

 

8.4.1

Your Order Number:

8.4.2

Confirmation of the Goods ordered including full details of the main characteristics of those Goods:

8.4.3

Fully itemised pricing for the Goods ordered including, where appropriate, taxes, delivery and other additional charges:

8.4.4

Estimated delivery date:

8.4.5

If your Order is for the regular delivery of Goods by subscription, details of your subscription, including its duration:

 

9. Payment

9.1

Payment for Goods and related delivery charges must always be made in advance. Your chosen payment method will not be charged until We dispatch your Goods. If you have chosen to receive Goods as part of an ongoing subscription, you will be billed in advance before each delivery of Goods as per your chosen subscription.

9.2

We accept the following methods of payment on Our Site:

 

9.2.1

BACS – through Our direct sales department

9.2.2

Amazon and eBay – Through our EVO EV selling pages

9.3

If you believe that We have charged you an incorrect amount, please contact Us as soon as reasonably possible to let us know.


10. Delivery, Risk and Ownership

10.1

All Goods purchased through Our Site will normally be delivered as follows:

 

10.1.1

For one-off purchases, Goods will normally be delivered within 30 calendar days after the date of Our Order Confirmation unless otherwise agreed or specified during the Order process (subject to delays caused by events outside of Our control, for which see Clause 19):

10.2

If for any reason we are unable to deliver the Goods to your chosen delivery address, we will leave a note informing you that the Goods have been returned to our premises with instructions for arranging re-delivery. If you do not collect the Goods or arrange for re-delivery, we will contact you to ask for further instructions. We may charge you for re-delivery. If we cannot contact you despite our reasonable efforts, or we cannot arrange re-delivery or collection, we may end the Contract and issue you with a refund but may deduct a reasonable sum in compensation for any net costs incurred by us as a result.

10.3

Delivery shall be deemed complete and the responsibility for the Goods will pass to you once We have delivered the Goods to the address including, where relevant, any alternative address you have provided or you have collected the Goods.

10.4

Ownership of the Goods passes to you once we have received payment in full of all sums due (including any applicable delivery charges) for those Goods.

10.5

Any refunds due under this Clause 10 will be made using the same payment method that you used when ordering the Goods.

 

11. Cancelling and Returning Goods if you Change your Mind

11.1

If you are a consumer, you have a legal right to a “cooling-off” period within which you can cancel the Contract for any reason. This period begins once your Order is complete and We have sent you your Order Confirmation, i.e., when the Contract between you and Us is formed. You may also cancel for any reason before We send the Order Confirmation.

 

11.1.1

If the Goods are being delivered to you in a single instalment (whether single or multiple items), the legal cooling-off period ends 14 calendar days after the day on which you (or someone you nominate) receive(s) the Goods.

11.1.2

If the Goods are being delivered in separate instalments on separate days, the legal cooling-off period ends 14 calendar days after the day on which you (or someone you nominate) receive(s) the final instalment of Goods.

11.1.3

If the Goods are being delivered on a regular basis under a subscription, the cooling-off period ends 14 calendar days after the day on which you (or someone you nominate) receive(s) the first delivery of Goods.

11.2

If you wish to exercise your right to cancel this Contract under this Clause 11, you must inform Us of your decision within the cooling-off period by email, telephone or post. We also offer a cancellation form on Our Site www.evoev.com and will include a link to it with the Order Confirmation. Cancellation by email or by post is effective from the date on which you send Us your message. Please use the following details: EVO EV Ltd 34a High Street, Scotter, Gainsborough, Lincolnshire, DN21 3TW. hello@evoev.com. In each case, providing Us with your name, address, email address, telephone number, and Order Number.

11.3

Please note that you may lose your legal right to cancel under this Clause 11 if the Goods have been personalised or custom-made for you.

11.4

Please ensure that you return Goods to Us no more than 14 calendar days after the day on which you have informed Us that you wish to cancel under this Clause 11.

11.5

You may return Goods to Us in person during Our business hours at 34a High Street, Scotter, Gainsborough, Lincolnshire, DN21 3TW or you may return them by post or another suitable delivery service of your choice to the same mentioned.

11.6

You will be responsible for the cost and risk of returning the Goods under this Clause 11 and must cover costs for carriage and insurance. We advise you keep proof of carriage until the refund has been processed.

11.7

Refunds under this Clause 11 will be issued to you within 14 calendar days of the following:

 

11.7.1

The day on which We receive the Goods back; or

11.7.3

If We have not yet provided an Order Confirmation or have not yet dispatched the Goods, the day on which you inform Us that you wish to cancel the Contract.

11.8

Refunds under this Clause 11 may be subject to deductions in the following circumstances:

 

11.8.1

Refunds may be reduced for any diminished value in the Goods resulting from your excessive handling of them (e.g., no more than would be permitted in a shop).

11.8.2

The Goods must be returned back in pristine condition, with all supplements and parts. The packaging must be original and undamaged.

11.9

Refunds under this Clause 11 will be made using the same payment method that you used when ordering the Goods unless agreed otherwise.

 

12. Faulty, Damaged or Incorrect Goods

12.1

By law, We must provide goods that are of satisfactory quality, fit for purpose, as described at the time of purchase, in accordance with any pre-contract information We have provided.

12.2

If any Goods you have purchased do not comply and, for example, have faults or are damaged when you receive them, or if you receive incorrect (or incorrectly priced) Goods, please contact Us at hello@evoev.com as soon as reasonably possible to inform Us of the fault, damage or error, and to arrange for a refund, repair or replacement.

12.3

If any digital content is included in the Goods, that digital content must also conform.

12.4

To return Goods to Us for any reason under this Clause 12, please contact Us at hello@evoev.com to arrange for a collection and return. We will be fully responsible for the costs of returning Goods under this Clause 12 and will reimburse you where appropriate.

12.5

Refunds (whether full or partial, including reductions in price) under this Clause 12 will be issued within 14 calendar days of the day on which We agree that you are entitled to the refund.

12.6

Any and all refunds issued under this Clause 12 will include all delivery costs for the affected Goods.

12.7

Refunds under this Clause 12 will be made using the same payment method that you used when ordering the Goods unless agreed otherwise.

 

13. Warranty

The Goods are covered by a 36 months repair or replacement warranty. This warranty period commences on the day you receive the Goods. Further details of Our warranty coverage are available from www.evoev.com.

14. How We Use Your Personal Information (Data Protection)

We will only use your personal information as set out in Our Privacy and Cookie Policy, available from www.evoev.com.


15. Our Liability to Consumers

15.1

We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms of Sale (or the Contract) or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.

15.2

We only supply goods for domestic and private use by consumers. We make no warranty or representation that the Goods are fit for commercial, business or industrial use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, for any loss of business opportunity or consequential losses.

15.3

Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors) or for fraud or fraudulent misrepresentation.

15.4

Our total liability to you shall not exceed the price paid for the Goods.

15.5

Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer.


19. Events Outside of Our Control (Force Majeure)

19.1

We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control.

19.2

If any event described under this Clause 19 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Sale:

 

19.2.1

We will inform you as soon as is reasonably possible;

19.2.2

We will take all reasonable steps to minimise the delay;

19.2.4

To the extent that we cannot minimise the delay, Our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;

19.2.5

If an event outside of Our control occurs and you wish to cancel the Contract as a result, you must inform Us of your decision by email, telephone or post.

 

20. Other Important Terms

20.1

We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale will not be affected and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.

20.2

You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission.

20.3

The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.

20.4

If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.

20.5

No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.

20.6

We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms of Sale as they relate to your Order, we will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them. If you do opt to cancel, you must return any affected Goods you have already received, and we will arrange for a full refund (including delivery charges) which will be paid within 14 days of your cancellation.

 

21. Law and Jurisdiction

21.1

These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the law of England Wales, Northern Ireland, Scotland.

21.2

If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 21.1 above takes away or reduces your rights  as a consumer to rely on those provisions.

21.3

If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

 

 
Terms of use

Website Terms of Use

Last reviewed March 2024


Background

These Terms of Use, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.evoev.com (“Our Site”). Please read these Terms of Use carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms of Use is deemed to occur upon your first use of Our Site and You will be required to read and accept these Terms of Use when signing up for an Account. If you do not agree to comply with and be bound by these Terms of Use, you must stop using Our Site immediately. These Terms of Use do not apply to the sale of services. Please refer to our Terms of Sale for more information www.evoev.com.

 


1. Definitions and Interpretation

In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:

“Account”

means an account required for a User to access and/or use certain areas of Our Site, as detailed in Clause 4;

“Content”

means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;

“User”

means a user of Our Site;

“User Content”

means any content submitted to Our Site by Users including, but not limited to product reviews, comments and questions;

“We/Us/Our”

Means EVO EV Ltd , a company registered in England under registered company number 12198409, whose registered and trading address is 34a High Street, Scotter, Gainsborough, Lincolnshire, DN21 3TW.

 

 

2. Information About Us

2.1

Our Site is owned and operated by EVO EV a Limited Company registered in England under company number 12198409, whose registered and trading address is 34a High Street, Scotter, Gainsborough, Lincolnshire, DN21 3TW., You may contact us on hello@evoev.com. Our VAT number is 371480595.

 


3. Access to Our Site

3.1

Access to Our Site is free of charge.

3.2

It is your responsibility to make any and all arrangements necessary in order to access Our Site.

3.3

Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

 

 

4. Accounts

4.1

Certain parts of Our Site (including the ability to purchase services from Us) may require an Account in order to access them.

4.2

You may not create an Account if you are under 18 years of age.

4.3

When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.

4.4

We recommend that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers and symbols. It is your responsibility to keep your password safe. You must not share your Account with anyone else. If you believe your Account is being used without your permission, please contact Us immediately at hello@evoev.com . We will not be liable for any unauthorised use of your Account.

4.5

You must not use anyone else’s Account without the express permission of the User to whom the Account belongs.

4.6

Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in Clause

4.7

If you wish to close your Account, you may do so at any time. Closing your Account will result in the removal of your information. Closing your Account will also remove access to any areas of Our Site requiring an Account for access.

 


5. Intellectual Property Rights

5.1

With the exception of User Content (see Clause 6), all Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties.

5.2

Subject to sub-Clauses 5.3 and 5.6 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.

5.3

You may:

 
5.3.1

Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);

5.3.2

Download Our Site (or any part of it) for caching;

5.3.3

Print page(s) from Our Site;

5.3.4

Download extracts from pages on Our Site; and

5.3.5

Save pages from Our Site for later and/or offline viewing.

5.4

Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.

5.5

When You print, download and store material from Our Site. All copyright, trademark or other intellectual property marks must not be removed.

5.6

You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers.

 


6. User Content

 

6.1

User Content on Our Site includes (but is not necessarily limited to) Product reviews, comments and technical questions

6.2

An Account is required if you wish to submit User Content. Please refer to Clause 4 for more information.

6.3

You agree that you will be solely responsible for your User Content. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 12.

6.4

You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. You will be responsible for any loss or damage suffered by Us as a result of such breach.

6.5

You (or your licensors, as appropriate) retain ownership of your User Content and all intellectual property rights subsisting therein. When you submit User Content you grant Us an unconditional, non-exclusive, fully transferrable, royalty-free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-licence your User Content for the purposes of operating and promoting Our Site. In addition, you also grant Other Users the right to copy and quote your User Content within Our Site.

6.6

If you wish to remove User Content from Our Site, the User Content in question will be deleted or anonymised by removing your username and avatar. Please note, however, that caching or references to your User Content may not be made immediately unavailable (or may not be made unavailable at all where they are outside of Our reasonable control).

6.7

We may reject, reclassify, or remove any User Content from Our Site where, in Our sole opinion, it violates Our Acceptable Usage Policy, or If We receive a complaint from a third party and determine that the User Content in question should be removed as a result.

 


7. Links to Our Site

7.1

You may link to Our Site provided that:

 
7.1.1

you do so in a fair and legal manner;

7.1.2

you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;

7.1.3

you do not use any logos or trade marks displayed on Our Site without Our express written permission; and

7.1.4

you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.

   
7.2

You may not link to any page other than the homepage of Our Site, www.evoev.com . Deep-linking to other pages requires Our express written permission.

7.3

Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us at hello@evoev.com for further information.

7.4

You may not link to Our Site from any other site the main content of which contains material that:

 
7.4.1

is obscene, deliberately offensive, hateful or otherwise inflammatory;

7.4.2

promotes violence;

7.4.3

promotes or assists in any form of unlawful activity;

7.4.4

discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age;

7.4.5

is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

7.4.6

is calculated or is otherwise likely to deceive another person;

7.4.7

is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;

7.4.8

misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 7.4);

7.4.9

implies any form of affiliation with Us where none exists;

7.4.10

infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or

7.4.11

is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

7.5

The content restrictions in sub-Clause 7.4 do not apply to content submitted to sites by other users provided that the primary purpose of the site accords with the provisions of sub-Clause 7.4. You are not, for example, prohibited from posting links on general-purpose social networking sites merely because another user may post such content. You are, however, prohibited from posting links on websites which focus on or encourage the submission of such content from users.

 


8. Links to Other Sites

Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

 

9. Disclaimers

9.1

Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action relating to electrical installations and maintenance.

9.2

Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.

 
9.2.1

We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date. Please note that this exception does not apply to information concerning services for sale through Our Site. Please refer to Our Terms of Sale for more information www.evoev.com.

 


10. Our Liability

10.1

The provisions of this Clause 10 apply only to the use of Our Site and not to the sale of services, which is governed separately by Our Terms of Sale www.evoev.com . To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (including User Content) included on Our Site.

10.2

To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.

10.3

Our Site is intended for non-commercial use only. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

10.4

We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. However, subject to sub-Clause 9.2, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.

10.5

We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.

10.6

Nothing in these Terms of Use excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

 


11. Viruses, Malware and Security

11.1

We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.

11.2

You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.

11.3

You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

11.4

You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

11.5

You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

11.6

By breaching the provisions of sub-Clauses 11.3 to 11.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

 

 

12. Acceptable Usage Policy

12.1

You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 12. Specifically:

 
12.1.1

you must ensure that you comply fully with any and all local, national or international laws and/or regulations;

12.1.2

you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;

12.1.3

you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and

12.1.4

you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.

12.2

When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that:

 
12.2.1

is obscene, deliberately offensive, hateful or otherwise inflammatory;

12.2.2

promotes violence;

12.2.3

promotes or assists in any form of unlawful activity;

12.2.4

discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age;

12.2.5

is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

12.2.6

is calculated or is otherwise likely to deceive;

12.2.7

is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;

12.2.8

misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 12.2);

12.2.9

implies any form of affiliation with Us where none exists;

12.2.10

infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or

12.2.11

is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

12.3

We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 12 or any of the other provisions of these Terms of Use. Specifically, We may take one or more of the following actions:

 
12.3.1

suspend, whether temporarily or permanently, your Account and/or your right to access Our Site;

12.3.2

remove any User Content submitted by you that violates this Acceptable Usage Policy;

12.3.3

issue you with a written warning;

12.3.4

take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;

12.3.5

take further legal action against you as appropriate;

12.3.6

disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or

12.3.7

any other actions which We deem reasonably appropriate (and lawful).

12.4

We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms of Use.

 

 

13. Privacy and Cookies

Use of Our Site is also governed by Our Cookie and Privacy Policies, available from www.evoev.com These policies are incorporated into these Terms of Use by this reference.



14. Changes to these Terms of Use

14.1

We may alter these Terms of Use at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.

14.2

In the event of any conflict between the current version of these Terms of Use and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

 

Statement of Compliance - The electric Vehicles (Smart Charge Point) Regulations 2021

Statement of Compliance (Sold directly from Manufacturer)

The Electric Vehicles (Smart Charge Points) Regulations 2021

EVO EV Ltd declare that the following charge point models comply with the requirements set out under the Electric Vehicles (Smart Charge Points) Regulations 2021 (“the Regulations”) in meeting the requirements of Regulation 13 and Schedule 1: Security issued 30 December 2022.

The seller,

Seller name

EVO EV Ltd.

Seller address

34a High Street Scotter, Gainsborough, Lincolnshire. DN21 3TW

declares under sole responsibility that the relevant charge point,

Charge point make

EVO EV

Charge point model

GT1 & GT3

Software version at point of
sale

MONTA FW version >V2.0.1

Compliance with Schedule
1 security requirements

Yes

Details of Demand Side
Response (DSR) agreement
if present

No DSR agreement present at the point of sale

Manufacturer name

EVO EV Ltd.

Manufacturer address

34a High Street Scotter, Gainsborough, Lincolnshire. DN21 3TW

Date of sale  

complies with the device-level requirements set out under the Electric Vehicles (Smart Charge Point) Regulations 2021, as detailed in the technical file (available on request).

Signature
Authorised to sign on behalf of seller
Name

Alex Johns (Director EVO EV)

Date

18 th November 2024

 

 

Statement of Compliance (Sold by Distributor or Installer)

The seller,

Seller name

 

Seller address

 

declares under sole responsibility that the relevant charge point,

Charge point make

 

Charge point model

 

Date of sale

 

complies with the device-level requirements set out under the Electric Vehicles (Smart Charge Point) Regulations 2021, as detailed in the technical file (available on request).

Signature
Authorised to sign on behalf of seller
 
Name

 

Date

 

 

EU Declaration of Conformity

EVO EV

EU Declaration of Conformity


This declaration of conformity is issued under the sole responsibility of the manufacturer:

  • EVO EV Ltd (UK registration number 12198409)
  • 34a High Street, Scotter, Gainsborough. DN21 3TW. United Kingdom.

Object of the declaration:

  • Product name: EVO EV Smart Vehicle Station
  • Product model: GT1 and GT3
  • Year of first of CE-marking: 2024

 

The object of the declaration described above is in conformity with the relevant European harmonisation legislation:

2014/30/EU Electromagnetic Compatibility (EMC) Directive.
2014/35/EU Low Voltage Directive (LVD)
2014/53/EU Radio Equipment Directive.
2011/65/EU

Restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)

EC 1907/2006 Registration, Evaluation, Authorization and Restriction of Chemicals (REACH)

 

The following harmonised standards have been applied:

BS EN 61851-1: 2019

Electric vehicle conductive charging system - General requirements.

BS EN IEC 61851-21-2: 2021

Electric vehicle conductive charging system - Electric vehicle requirements for conductive connection to an AC/DC supply. EMC requirements for off board electric vehicle charging systems.

EN 300 328-V2.2.2: 2019 Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz band.
EN 301 489-1 V2.2.3: 2019

ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements.

EN 301 489-3 V2.1.2: 2021

ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 3: Specific conditions for Short Range Devices (SRD) operating on frequencies between 9 kHz and 246 GHz.

 

Signed for on the behalf of EVO EV Ltd. March 2024

Alex Johns
Director EVO EV